I just found out that after literally YEARS of waiting and complaining, the newsies at work are finally realizing that our closed captioning system is horrible. Almost every time I meet Deaf people they all tell me how nasty it is. I tell them to complain themselves, the station quit listening to my complaints a long time ago (if they ever listened at all) But it appears that the wrath of the FCC may have finally done the trick.
The News Director has been clued in that it's an FCC requirement for the cc to be working, it's not "just" a service. Success! It makes me happy that at long last someone is taking this seriously. It's about freakin' time!